This program of study prepares a candidate to be a secretary. As part of their daily tasks, secretaries independantly assume the administrative tasks necessary to support managers and professionals. Their responsibilities vary according to the type and size of the company they work for. They are resource persons in their work environment and act as liaisons between different services in their company.
Secretarial tasks consist of entering texts and data into a computer, editing documents and designing presentations, spreadsheets, visual design of documents, with or without directions. Furthermore, secretaries can edit, put together documents that are entered by another person and translate texts. They correct texts, do layouts, collate and distrubute documents. Secretaries must also assure the quality of documents produced by proofreading for spelling, syntax and grammar.
In addition to producing quality documents, secretaries also perform the following tasks: provide customer service; follow up on business correspondance; organise meetings and events, large and small; perform document management by opening, filing and keeping files up to date by traditional means as well as digital; provide technical support on occasion for using equipment and integrating new employees; keep agendas up to date and making and confirming appointments; contribute to the office supplies; perform accounting tasks such as bookkeeping, bank deposits as well as follow up on supplier and client accounts and updating the information diffused on Internet sites and social media.
|Code||Statement of competency||Hours||Credits|
|960-501||Determine their suitability for the occupation and the training process||15||1|
|960-515||Proofread the spelling and grammar of English texts||75||5|
|960-526||Perform word processing tasks||90||6|
|960-534||Ensure the quality of written English||60||4|
|960-544||Provide customer service||60||4|
|960-554||Perform document management||60||4|
|960-584||Write business texts in English||60||4|
|960-596||Carry out accounting operations||90||6|
|960-605||Produce business correspondence||75||5|
|960-644||Produce tables and charts||60||4|
|960-656||Prepare the visual design of documents||90||6|
|960-666||Write and format business texts in French||90||6|
|960-672||Update information published on digital media||30||2|
|960-683||Interact in French in a business setting||45||3|
|960-695||Follow up on business correspondence||75||5|
|960-704||Carry out activities related to the organization of meetings and events||60||4|
|960-722||Provide technical support||30||2|
|960-733||Coordinate multiple tasks||45||3|
|960-746||Enter the workforce||90||6|